CFTS Documentation
Payment Options and Contact Details
This page explains how to pay CFTS invoices, which currencies are normally accepted, and who to contact about accounts, support, or facilities matters.
Before Making a Payment
Please make payments only against an authorised CFTS quotation, pro forma invoice, invoice, or written agreement.
- Use the invoice, quotation, or account reference shown on the payment document.
- Send payment confirmation or remittance advice to accounts@cfts.co.
- Payment is considered received only after the funds have cleared and can be identified against the correct client account.
- Any unexpected request to change CFTS payment details should be verified directly with the Accounts team using an established CFTS contact route.
[!IMPORTANT] CFTS does not publish bank account numbers on this public page. Current bank details are supplied on authorised CFTS quotations, invoices, or directly by the Accounts team.
Payment Methods
Bank Transfer
Bank transfer is the preferred payment method.
CFTS normally accepts payments in the following currencies:
- Uganda shillings (UGX)
- pounds sterling (GBP)
- euros (EUR)
- United States dollars (USD), where agreed
UGX, GBP, and EUR are the preferred currencies. USD payments may be subject to additional conversion, settlement, or banking charges where these costs are incurred.
Unless otherwise agreed in writing, the payer is responsible for any sending-bank or intermediary-bank charges required for the full invoiced amount to reach CFTS.
Cheque
Cheque payments must be made payable exactly to:
CFTS.CO (U) Ltd.
A cheque payment is not considered complete until the cheque has cleared.
Cash
Cash payment is not preferred and should be used only where necessary.
Please contact the Accounts team before making a cash payment. Cash should be handed only to an authorised CFTS representative and must be supported by an official CFTS receipt.
Payment Terms
The applicable payment terms are stated on the relevant quotation, pro forma invoice, invoice, contract, or other written agreement.
Where a written agreement is already in place, that agreement takes precedence over the general guidance on this page.
Legal Payee and Business Details
| Detail | Information |
|---|---|
| Legal company name | CFTS.CO (U) Ltd. |
| Business registration number | 126228 |
| VAT/TIN | 1000487442 |
| Postal address | P.O. Box 21558, Kampala, Uganda |
| Business address | 89 Kira Road, Kamwokya, Kampala, Uganda |
The legal company name above should match the payee shown on authorised CFTS payment documents.
Contact Details
| Department | Contact | Telephone |
|---|---|---|
| Accounts and payment enquiries | accounts@cfts.co | +256 (0) 772 755501 |
| Technical support | support@cfts.co | +256 (0) 704 006107 |
| Facilities and site matters | facilities@cfts.co | +256 (0) 772 700781 |
For payment verification, bank-detail confirmation, account statements, or invoice queries, contact the Accounts team rather than relying on payment instructions forwarded by a third party.