CFTS Documentation
Edge Services Price List
CFTS operates a privately managed hybrid cloud platform (Uganda + UK), built and maintained since 2011. This enables us to deliver enterprise-grade infrastructure with full control over performance, security, and data locality, something few providers in the region can offer.
Our services are designed for organisations that require reliability, predictability, and human support, not commodity hosting.
Platform Overview
| Customer-Facing Features |
Infrastructure Backbone |
|---|---|
| - Mature, reliable, secure hosting - Hybrid Uganda + UK deployment options - Automated backup capability - Secure e-mail systems - cPanel & application deployment tooling - Optional managed services (monitoring, patching, support) |
- Supermicro and Dell compute & storage platforms - Geo-separated DNS infrastructure - Uganda Tier 3+ green data centre presence -- High-availability, conditioned, multi-source redundant power -- UXIP local peering and upstream transit providers - UK Tier 3 infrastructure integration - Multi-provider network resilience |
Service Pricing
Shared Hosting Platform (UK)
A managed shared hosting environment for websites and e-mail services, delivered on UK-based infrastructure optimised for web and e-mail hosting. Designed for simplicity, reliability, and predictable annual cost.
| Service | Description | UGX/year | EUR/year | Billing Model | Notes | Region |
|---|---|---|---|---|---|---|
| Core Hosting | cPanel, 10GB, e-mail (10 accounts) | 521,640 | 120 | Fixed | Shared platform | UK |
| Business Hosting | cPanel, 50GB, e-mail (50 accounts) | 760,725 | 175 | Fixed | Shared platform | UK |
| Enterprise Hosting | cPanel, 100GB, unlimited e-mail | 1,217,160 | 280 | Fixed | Shared platform | UK |
| Enterprise+ Hosting | cPanel, 300GB, unlimited e-mail | 2,064,825 | 475 | Fixed | Shared platform | UK |
| Storage per 100GB | Space Allocated | 652,050 | 150 | Fixed | Shared platform | UK |
Includes:
- cPanel-based hosting environment
- Website and e-mail hosting
- Proactive defence including zero-day protection
- Mail continuity (cache during connectivity loss)
- SSL certificates
- Professional spam filtering and mail protection
- MySQL databases
- FTP access
- 1 × public IPv4 address
- Shared network access (up to 1 Gbps)
Notes:
- Platform is managed at the infrastructure level
- Application and content management remains the responsibility of the client
For applications requiring dedicated resources or advanced control, see Core Platform services.
Core Platform
A simple, reliable foundation for business applications, combining compute, monitoring, and data protection into a single predictable monthly service.
| Service | Description | UGX/month | EUR/month | Billing Model | Notes | Region |
|---|---|---|---|---|---|---|
| Core Platform | 1 vCPU, 2GB RAM, 40GB SSD + monitoring + backup + 1 IP | 350,000 | 80 | Fixed | Up to 100 Mbps shared | UG |
Includes:
- Core Compute instance (unmanaged)
- Backup Management (excluding storage)
- Infrastructure Monitoring
- 1 × public IPv4 address
Excludes:
- Operating System Management
- Application-level support
- Advanced security services
Compute (Unmanaged)
Compute instances are provided as unmanaged by default.
IPv4, Management, monitoring, patching, OS and backup services are available as optional add-ons.
Network access is shared and subject to fair usage to ensure consistent service quality.
| Service | Description | UGX/month | EUR/month | Billing Model | Notes | Region |
|---|---|---|---|---|---|---|
| Core Compute S | 1 vCPU, 2GB RAM, 40GB SSD | 150,000 | 35 | Fixed | Up to 10 Mbps shared | UG |
| Business Compute M | 2 vCPU, 4GB RAM, 80GB SSD | 280,000 | 64 | Fixed | Up to 50 Mbps shared | UG |
| Enterprise Compute L | 4 vCPU, 8GB RAM, 120GB SSD | 480,000 | 110 | Fixed | Up to 100 Mbps shared | UG |
| Enterprise Compute SQ | 6 vCPU, 16GB RAM, 500GB SSD | 1,484,000 | 340 | Fixed | Up to 50 Mbps shared | UG |
Dedicated Enterprise Infrastructure
| Service | Description | UGX/month | EUR/month | Billing Model | Notes | Region |
|---|---|---|---|---|---|---|
| Enterprise Infrastructure Host S | 16 vCPU, 128GB RAM, 960GB NVMe | 3,000,000 | 690 | Fixed | Full resource control | UG |
| Enterprise Infrastructure Host M | 32 vCPU, 128GB RAM, 960GB NVMe | 4,500,000 | 1035 | Fixed | Full resource control | UG |
| Enterprise Infrastructure Host L | 32 vCPU, 128GB RAM, 4TB U.2/3 | 8,900,000 | 2050 | Fixed | Full resource control | UG |
| Bare Metal Compute* | 8/16 CPU, 128GB RAM, 960GB NVMe | 8,696,000 | 2000 | Fixed | Full resource control | UG |
*5.1Ghz high performance edge compute, local storage upgradable and access to external fast U2/3 Storage array, Internet Up to 50 Mbps Shared , LAN backbone 20Gbps (subject to availability)
Storage Services
Enterprise-grade storage services delivered on CFTS-managed infrastructure, built on high-performance SSD platforms with ZFS-based redundancy and integrity protection. Storage is provisioned as usable capacity, abstracting underlying RAID/dRAID overhead and operational complexity.
| Service | Description | Unit | UGX/month | EUR/month | Billing Model | Notes | Region |
|---|---|---|---|---|---|---|---|
| Standard Storage (SSD) | General purpose storage | per TB | Tiered | Tiered | Fixed | See block pricing | UG |
| Performance Storage (NVMe) | High-performance storage | per TB | Custom | Custom | Fixed | High I/O workloads | UG |
| Archive Storage | Compressed cold backup | per 10GB | 4,000 | 0.9 | Usage-based | Long-term retention | UG |
Storage integrates with CFTS Backup Management services. Backup storage is billed separately and optimised for retention and recovery workloads.
Block Storage Pricing
Standard Storage (SSD)
| Tier | Capacity Range | UGX / TB / Month | EUR / TB / Month | Notes |
|---|---|---|---|---|
| Tier 1 | 1 – 4 TB | 800,000 | 180 | Entry / fragmented allocations |
| Tier 2 | 5 – 24 TB | 710,000 | 160 | Standard workloads |
| Tier 3 | 25 – 48 TB | 620,000 | 140 | Enterprise scale |
| Tier 4 | 49 – 64 TB | 555,000 | 125 | High-density |
Performance Storage (NVMe)
| Tier | Capacity Range | UGX / TB / Month | EUR / TB / Month | Notes |
|---|---|---|---|---|
| Tier 1 | 1 – 4 TB | 1,400,000 | 320 | High IOPS workloads |
| Tier 2 | 5 – 24 TB | 1,250,000 | 285 | Business-critical |
| Tier 3 | 25 – 48 TB | 1,100,000 | 250 | Enterprise |
| Tier 4 | 49 – 64 TB | 980,000 | 225 | High-density |
Pricing Rules
- Pricing is based on committed capacity within a tier
- Pricing is not prorated across tiers
- Minimum allocation: 1TB
Optional Add-Ons
Geo-Replication
| Service | Description | Pricing Model |
|---|---|---|
| Geo-Replication | Cross-site replication (UG ↔ UK) | +35% of storage cost |
Service Characteristics
Includes:
- Enterprise SSD / NVMe storage platforms
- ZFS data integrity (checksumming, self-healing)
- RAID/dRAID redundancy (usable capacity presented)
- Continuous availability architecture
- Integration with backup and monitoring systems
- High-speed LAN access
Excludes:
- Backup storage
- Geo-replication
- Application-level data management
Performance Model
- Storage delivered from engineered shared storage pools with controlled contention
Optimised for:
- Virtual machines
- Databases
- Enterprise workloads
- No fixed IOPS guarantee unless contracted
CFTS reserves the right to rebalance storage allocations to maintain performance, resilience, and operational efficiency.
Capacity & Allocation Principles
- Capacity is usable, not raw disk
- Redundancy and spare capacity managed by CFTS
- Larger allocations benefit from improved utilisation
- Allocations are provisioned as contiguous capacity where possible
Design Principles
This pricing reflects: - Enterprise hardware and import logistics costs - Redundancy overhead (RAID/dRAID) - Operational management and monitoring - Capacity reservation and utilisation risk - Long-term infrastructure sustainability
Positioning Statement
CFTS storage is not commodity disk rental. It is a managed storage service designed for reliability, predictability, and operational clarity, supporting business-critical workloads.
Network & Bandwidth
Dedicated Bandwidth (Unmetered Within Capacity)
Provides predictable monthly cost with no per-GB billing.
Traffic is not metered and is allowed up to the provisioned capacity.
| Service Tier | Description | UGX/month | EUR/month | Billing Model | Notes | Region |
|---|---|---|---|---|---|---|
| Dedicated Bandwidth 10 | 10 Mbps | 750,000 | 172 | Fixed | Enterprise usage | UG |
| Dedicated Bandwidth 20 | 20 Mbps | 1,400,000 | 322 | Fixed | Enterprise usage | UG |
| Dedicated Bandwidth 50 | 50 Mbps | 3,500,000 | 805 | Fixed | High throughput | UG |
| Dedicated Bandwidth 100 | 100 Mbps | 7,000,000 | 1,610 | Fixed | High throughput | UG |
Network & Infrastructure
| Service | Description | Unit | UGX | EUR | Billing Model | Notes | Region |
|---|---|---|---|---|---|---|---|
| Colocation Infrastructure | Rack space | 1U/month | 200,000 | 46 | Fixed | Secure DC | UG |
| Infrastructure Power | Power usage | per kWh | 2,400 | 0.56 | Usage-based | Conditioned & redundant power | UG |
| Public IPv4* | Public IP address | per IP/month | 30,000 | 7.0 | Fixed | Subject to availability | UG |
High-availability, conditioned, multi-source redundant power (grid, solar, battery, generator)
*BGP pool (AS329569) 102.205.128.0/23
Platform Services (Optional Add-Ons)
| Service | Description | Unit | UGX/month | EUR/month | Billing Model | Notes | Region |
|---|---|---|---|---|---|---|---|
| Operating System Management | OS patching & maintenance | per VM | 350,000 | 80 | Fixed | 8x5 / 24x7 options | UK/UG |
| Infrastructure Monitoring | Resource & uptime monitoring | per VM | 150,000 | 35 | Fixed | Alerting & visibility | UG |
| Backup Management | Backup orchestration & restore | per VM | 120,000 | 28 | Fixed | Excludes storage | UG |
| Network Protection (DDoS) | Protection & scrubbing | per service | 450,000 | 103 | Fixed | Scales with exposure | UK/UG |
| Database Platform (MS SQL) | Managed database (incl backup) | per instance | 500,000 | 115 | Fixed | Scaled by storage tier | UG |
Commercial Terms
- Minimum contract term: 12 months
- Billing:
- Reserved services billed monthly in advance
- Usage-based services billed monthly in arrears
- Overage:
- Applies only where explicitly agreed
- Taxes:
- VAT, Taxes and Duties applied as per local regulations
Currency Note
UGX pricing is indicative only.
EUR billing is based on prevailing exchange rates at the time of invoicing.
Positioning Statement
CFTS is not a commodity hosting provider. We deliver controlled, enterprise-grade infrastructure with local presence, human support, and predictable performance, designed for organisations that cannot afford uncertainty.
Prices subject to change.